ATA Travel Agent Academy

Day 1:

 Overview of the travel industry and GDS

 Role of Amadeus in travel booking

 Logging in and navigating the Amadeus interface

 Key features of Amadeus

 Introduction to Amadeus cryptic commands

 Sign In/Sign Out, Decode/Encode functions

 Practice: Basic navigation and commands

Day 2:

 Searching for flight availability (AN)

 Dual city availability

 Change availability

 Selecting and selling flights (SS)

 Practice: Booking a basic itinerary

 Adding passenger details (NM)

 Storing contact information (AP)

 Handling special service requests (SSRs)

 Managing seat assignments and meal preferences

 Practice: Adding SSRs

 Adding remarks for itinerary and invoice

 End record (ER)

 Practice: Completing a simple PNR

Day 3:

 PNR modification and adding passengers (e.g., children, infants)

 Pricing a PNR (FXX, FXR, FXP)

 Understanding fare options (FQD)

 Practice: Pricing different itineraries

 Handling and applying fare rules (FQN)

 Repricing after itinerary changes (FXZ)

 Modifying and canceling bookings (XI, XE, RF, ER)

 Issuing tickets (TTP)

 Practice: Comprehensive PNR exercises

Day 4:

 Comprehensive review of previous modules

 Hands-on practice with real-world scenarios

 Troubleshooting common errors

Final practical exam: PNR Complete and price a multi-segment itinerary.